Eunice Medina Garcia
Customer Success Director - BCO Americas
What I do at Xeneta
In my role, I partner with each team member to guide our customers toward success, foster both team and customer growth, and contribute to our company’s achievements. . I provide personalized coaching, constructive feedback, and actionable insights to help strengthen your skills and elevate performance. Together, we’ll enhance customer experiences and drive our company toward continued growth and success.
Why Xeneta
We are a team of deeply engaged CSMs within an incredible company built on strong values, authentic culture, and a shared sense of purpose. We embrace communication as our most powerful tool—keeping our channels open, transparent, and inclusive so every voice is heard and every perspective valued.
We face challenges together with curiosity and an open mind, unafraid to lift the lid on the “Pandora’s box” if it leads us to deeper understanding and meaningful progress. For us, challenges are not roadblocks—they are catalysts for growth. We believe that with collaboration, honesty, and a willingness to explore the unknown, every challenge can be transformed into a new opportunity for learning, innovation, and success.
Who am I?
For the past decade, I’ve been deeply engaged in the fast-evolving SaaS, logistics, and supply chain space, helping organizations leverage technology to streamline operations, optimize performance, and deliver measurable business value.
Advice for prospective candidates
Your journey is enriched by your positivity, communication and willingness to explore the depths of possibility!